At Zambeyzi, we understand that sometimes circumstances change, and you may need to cancel an order or service. We value your business and aim to provide clear guidelines for cancellations to ensure a seamless shopping experience. Please take a moment to review our Cancellation Policy:

Order Cancellation

a. Cancellation Period: You may cancel your order within 6 hours of placing it, provided that the order has not yet been processed or shipped. Orders that have already been processed or shipped cannot be canceled.

b. Cancellation Process: To cancel an order, please contact us info@zambeyzi.com or contatct us in the live chat box. Include details such as order number, product name, and any relevant information.

c. Refund: If your cancellation request is approved within the specified cancellation period and the order has not been processed or shipped, you will receive a full refund to the original payment method within 7 days. Please refer to the refund policy https://zambeyzi.com/refund-policy.